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1.7. MySQL Information SourcesThis section lists sources of additional information that you may find helpful, such as the MySQL mailing lists and user forums, and Internet Relay Chat. 1.7.1. MySQL Mailing ListsThis section introduces the MySQL mailing lists and provides guidelines as to how the lists should be used. When you subscribe to a mailing list, you receive all postings to the list as email messages. You can also send your own questions and answers to the list. To subscribe to or unsubscribe from any of the mailing lists described in this section, visit http://lists.mysql.com/. For most of them, you can select the regular version of the list where you get individual messages, or a digest version where you get one large message per day. Please do not send messages about subscribing or unsubscribing to any of the mailing lists, because such messages are distributed automatically to thousands of other users. Your local site may have many subscribers to a MySQL mailing list. If so, the site may have a local mailing list, so that messages sent from lists.mysql.com to your site are propagated to the local list. In such cases, please contact your system administrator to be added to or dropped from the local MySQL list. If you wish to have traffic for a mailing list go to a separate mailbox in your mail program, set up a filter based on the message headers. You can use either the List-ID: or Delivered-To: headers to identify list messages. The MySQL mailing lists are as follows:
If you're unable to get an answer to your questions from a MySQL mailing list or forum, one option is to purchase support from MySQL AB. This puts you in direct contact with MySQL developers. The following table shows some MySQL mailing lists in languages other than English. These lists are not operated by MySQL AB.
1.7.1.1. Guidelines for Using the Mailing ListsPlease don't post mail messages from your browser with HTML mode turned on. Many users don't read mail with a browser. When you answer a question sent to a mailing list, if you consider your answer to have broad interest, you may want to post it to the list instead of replying directly to the individual who asked. Try to make your answer general enough that people other than the original poster may benefit from it. When you post to the list, please make sure that your answer is not a duplication of a previous answer. Try to summarize the essential part of the question in your reply. Don't feel obliged to quote the entire original message. When answers are sent to you individually and not to the mailing list, it is considered good etiquette to summarize the answers and send the summary to the mailing list so that others may have the benefit of responses you received that helped you solve your problem. 1.7.2. MySQL Community Support at the MySQL ForumsThe forums at http://forums.mysql.com/ are an important community resource. Many forums are available, grouped into these general categories:
1.7.3. MySQL Community Support on Internet Relay Chat (IRC)In addition to the various MySQL mailing lists and forums, you can find experienced community people on Internet Relay Chat (IRC). These are the best networks/channels currently known to us:
If you are looking for IRC client software to connect to an IRC network, take a look at xChat (http://www.xchat.org/). X-Chat (GPL licensed) is available for Unix as well as for Windows platforms (a free Windows build of X-Chat is available at http://www.silverex.org/download/).  |
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