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Information Resources

It is essential for all administrators of a large computer network to have access to special information for their work. Microsoft and several other providers supply a full range of material and documentation for this purpose. Some of these resources will be cited repeatedly in this book. The most important resources are listed in the following sections.

Technical Network—TechNet

The subscription to TechNet gives you the complete collection of all available technical information on Microsoft products. The monthly CDs can be purchased directly from Microsoft or an authorized distributor.

Technical References

Resource Kits or technical references are books with accompanying CDs on Microsoft products. Resource Kits contain advanced information and special tools for administrators. Without the information and tools, it is much harder to manage systems in a professional environment. Selected tools included on the Microsoft Web site at http://www.microsoft.com/windowsserver2003/techinfo/reskit/resourcekit.mspx are mentioned frequently in this book.

Web Resources

The Internet is another source of information for Windows Server 2003 and Terminal Services. The following list includes a number of important URLs, although it is by no means comprehensive.

Label

Internet Address

Microsoft

 

Windows Server 2003 Terminal Services site

http://www.microsoft.com/windowsserver2003/technologies/terminalservices/default.mspx

Support

http://support.microsoft.com/

Hardware Compatibility List

http://www.microsoft.com/whdc/hcl/default.mspx

Automated Deployment Service

http://www.microsoft.com/windowsserver2003/techinfo/overview/ads.mspx

Windows Logo

http://www.microsoft.com/winlogo/default.mspx

Platform SDK

http://www.microsoft.com/msdownload/platformsdk/sdkupdate

TechNet

http://www.microsoft.com/technet/

Developer Network

http://msdn.microsoft.com/

Office Resource Kit

http://www.microsoft.com/office/ork

Windows System Resource Management

http://www.microsoft.com/windowsserver2003/downloads/wsrm.mspx

Microsoft Press

http://www.microsoft.com/mspress

Citrix

 

Knowledge Base

http://knowledgebase.citrix.com/

Portal/License Activation

http://www.citrix.com/mycitrix

Citrix Developer Network

http://www.citrix.com/cdn

Rick Dehlinger’s TweakCitrix

http://www.tweakcitrix.com

Client Solutions

 

Tarantella

http://www.tarantella.com

New Moon

http://www.newmoon.com

Hob Soft

http://www.hobsoft.com/www_us/home.htm

UNIX RDP Client Rdesktop

http://www.rdesktop.org

WinConnect

http://www.thinsoftinc.com

Installation

 

InstallShield

http://www.installshield.com

NetSupport

http://www.netsupport.com

OnDemand WinInstall

http://www.wininstall.com

Wise Solutions

http://www.wise.com

Desktop Management

 

AppSense

http://www.appsense.com

AppLauncher

http://www.applauncher.com

TriCerat

http://www.tricerat.com

Softricity

http://www.softricity.com

Real Enterprise Solutions

http://www.respowerfuse.com

Emergent OnLine

http://www.go-eol.com

Load Tests

 

Mercury Interactive

http://www.mercuryinteractive.com

Tevron

http://www.tevron.com

Scapa Technologies

http://www.scapatech.com

Macro and Script Tools

 

KiXtart

http://www.kixtart.org

Insight Software Solution

http://www.macroexpress.com

Pitrinec Software

http://www.pitrinec.com

Wilson WindoWare

http://www.winbatch.com

TaskWare

http://www.wintask.com

Hiddensoft

http://www.hiddensoft.com/autoit

Script Horizon

http://www.scripthorizon.com

Universal Printer Drivers

 

ThinPrint

http://www.thinprint.com

UniPrint

http://www.uniprint.net

TriCerat

http://www.tricerat.com

Emergent OnLine

http://www.go-eol.com

Application Access Portals

 

visionapp

http://www.visionapp.com

Panther

http://www.pantherpowered.com

Information

 

WTS Technologies

http://www.wtstek.com

Technical Remote Computing

http://dev.remotenetworktechnology.com

SBC Hardcore User Page

http://www.xs4all.nl/~soundtcr/

SysInternals

http://www.sysinternals.com

TheThin

http://www.thethin.net

Thin-world.com

http://thin-world.com/

Daves Thinplace

http://www.thinplace.de/

Thin Planet

http://www.thinplanet.com/

SBC-Technet

http://www.sbc-technet.com/

Terminal Server Product Guide

http://www.winntmag.com/Techware/InteractiveProduct/TerminalServer/

Labmice.net

http://www.labmice.net/terminalsrvcs/default.htm

Service Packs, Updates, and Security Patches

Debugging is important for stabilizing a system. Microsoft, Citrix, and other manufacturers involved with Terminal Services under Windows Server 2003 provide service packs and updates free of charge on their Internet servers. Service packs usually replace a number of older system files and components with newer ones. Service packs and updates are for general troubleshooting and debugging; they also boost performance. Service packs are cumulative, which means that each of them contains the information and changes to its previous version. Before service packs are launched, it is recommended that you carefully read the experience reports published in the technical press. If a system runs properly with no obvious security gaps, it should not be changed.

Important 

Never touch a running system! This rule should also be observed under Windows Server 2003: Never install a service pack for no reason. Naturally, security gaps are always cause to install the related service pack, updates, or security patches.

Updates and security patches specifically remove certain sources of error in the run-time system, for instance, current security gaps. Updates and security patches should be installed when a server is directly affected by the danger created by an error or security gap. Knowledge Base articles often reference relevant updates and security patches.


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